Tag: Agoda

Authors: Boyang XU, Pingtiao ZHOU, Zhiying ZOU, Xueqi YANG, Qingyue DENG Abstract This report presents a comparative user experience study of the Airbnb and Agoda mobile applications, focusing on the complete accommodation booking journey. The study aimed to evaluate which platform provides a more efficient, usable, and satisfying experience, from searching and filtering listings to…